Our Team

About Us

Arrowlytics provides a healthcare analytics dashboard of consolidated data that measures key performance indicators consisting of over 250 performance metrics, which are used to help medical practices run their business. Additionally, Arrowlytics provides consultative support to clients using the dashboard through our team of healthcare executives, surgeons, and business intelligence experts with a combined 100+ years of experience in Healthcare Operations. It was through their own experience that the founders recognized the need for an adaptive analytics tool which could support data driven decision making, encourage actual change and improve outcomes.

Our Team

Steve Hendrick

Chief Executive Officer

Former COO and CIO of OrthoCarolina (2005-2014); former senior executive with several healthcare information technology and healthcare services firms including MED3000, Heritage Health Systems, United Medical Care and Medic Computer Systems (Misys) from (1989-2005). Steve received his degree in Computer Engineering from Forsyth College.

Richelle Cox

Chief Operating Officer, Partner

Former Director of Clinical Operations at OrthoCarolina (2011-2014); former Director of Performance Improvement at Piedmont Healthcare (2006-2011); former Director of Clinic Operations at Charlotte Orthopedic (2004-2006) and former IT Project Manager with Medic Computer Systems (Misys). Richelle received her BA degree from UNC-Wilmington.

Maureen Ruddy

FACHE, Vice President of Client Operations

Former CAO and COO at OrthoVirginia (formerly Commonwealth Orthopaedics & Rehabilitation) from 2006-2017; former Assistant Administrator at Inova Fair Oaks Hospital (1989-1997); former Assistant Vice President at Williamsburg Community Hospital (1985-1988). Maureen received her master’s degree in health administration from Virginia Commonwealth University/Medical College of Virginia and her BA from the University of Virginia

Tracey Cumberland

Senior Director of Client Operations

Former Area Practice Manager for HCA’s Northern Virginia employed physician practices to include OBGYN, Midwifery, Orthopedics and Breast Care. Responsible for overall operation of business and clinical functions. Former Director of Operations for OrthoVirginia (formerly Commonwealth Orthopaedics) overseeing strategic planning and daily operations to include 10 medical offices; centralized appointment scheduling; HIM; medical scribe program. Former Assistant Director of Registration and Financial Services at Inova Health Systems, Fairfax Hospital to include both inpatient and outpatient services as well as bed placement. Tracey received her degree in Health Administration from George Mason University.

Jaime Tanner

Senior Director of Client Operations

Former VP of Clinical Operations at Holy Redeemer Health Systems overseeing oncology, radiology, orthopedics and various outpatients locations and services across the health system; former Director of Operations for the Rothman Institute; former Vice President of Operations for National Cardiovascular Partners; former Director of Operations for Surgical Care Affiliates and former Regional Director of Operations at Golden Living. Jaime received her degree in long term care administration from Ohio University.

Who We Serve